Support at eye level
Do you need help? We are ready to help you. On this page you can contact Elvium's support team - either by calling us or creating a support ticket. For the most efficient handling, we recommend that you create a ticket.
Support phone: 9:00 a.m. – 4:00 p.m.
Tickets: Response within 24 hours
Are you a customer? You can always contact your Customer Success Manager or go to your support universe. You can also find us on the main number +45 71992860.
Want to do it yourself? In our support universe you'll find useful articles and guides to help you navigate and get the most out of Elvium.
Are you a graduate student? If so, you can always find help in our support center. You can also reach us at our main number: +45 71992860.
Are you experiencing issues with the system? You can always view incidents on our service status page. Our service status page will always be updated first.
- Address
Find us in SOHO
Flæsketorvet 68, 1711 Copenhagen V
When you visit us, you can:
Easy and free parking outside the door, but remember the parking disk (max. 1 hour).
Park in the surrounding streets for a fee.
Take the Metro/S-train to Central Station (12 min walk).
Take the S-train to Dybbølsbro Station (3 min walk).
